Welcome to Jyothish AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jyothishai.com and use our Vedic Astrology consultation services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
1. Personal Information You Provide
We collect personal information that you voluntarily provide to us when you register on the website, create a birth chart, purchase reports, or contact us. This includes:
Birth Details: Full name, date of birth, exact time of birth, place of birth (city, state, country), gender
Payment Information: Billing address, payment card details (processed securely through PayPal/Razorpay - we do not store card numbers)
Communication Data: Messages, feedback, and correspondence with our support team
Partner Details: For compatibility reports, we may collect birth details of your partner with their consent
2. Information Automatically Collected
When you access our website, we automatically collect certain information:
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, click patterns, referral source
Location Data: General geographic location based on IP address
Log Data: Access times, error logs, and diagnostic data
3. Information from Third Parties
If you sign in using Google OAuth, we receive your name, email address, and profile picture from Google, subject to your Google privacy settings.
How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: Generate accurate birth charts using Swiss Ephemeris calculations, create personalized astrological predictions, generate detailed reports
Account Management: Create and manage your user account, authenticate your identity, maintain your saved charts and reports
Payment Processing: Process transactions securely through our payment partners (PayPal, Razorpay)
Communication: Send you service-related emails (purchase confirmations, report notifications, password resets), respond to your inquiries
Improvement: Analyze usage patterns to improve our services, develop new features, enhance user experience
Legal Compliance: Comply with legal obligations, resolve disputes, enforce our terms of service
Marketing: With your consent, send promotional communications about new features, special offers (you can opt-out anytime)
Data Storage and Security
We implement robust security measures to protect your personal information:
Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL (HTTPS)
Password Security: User passwords are hashed using industry-standard bcrypt encryption and never stored in plain text
Secure Payments: Payment processing is handled by PCI-DSS compliant partners (PayPal, Razorpay). We never store complete credit card numbers
Database Security: Our databases are protected with access controls, firewalls, and regular security audits
Data Backup: Regular encrypted backups to prevent data loss
Access Controls: Only authorized personnel have access to personal data on a need-to-know basis
While we implement these safeguards, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breach as required by law.
Data Retention
We retain your personal information for as long as necessary to:
Provide our services and maintain your account
Comply with legal obligations (tax records, transaction history)
Resolve disputes and enforce agreements
Retention Periods:
Account data: Until you delete your account or 3 years of inactivity
Birth charts and reports: As long as your account is active
Transaction records: 7 years for tax and legal compliance
Communication logs: 2 years
Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:
Service Providers: Payment processors (PayPal, Razorpay), email service providers, cloud hosting (for secure data storage)
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with merger, acquisition, or sale of assets (with prior notice)
With Your Consent: For any other purpose with your explicit consent
We use cookies and similar technologies to enhance your experience:
Essential Cookies: Required for authentication, security, and basic functionality
Preference Cookies: Remember your settings and preferences
Analytics Cookies: Help us understand how visitors use our site (anonymized data)
You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.
Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal retention requirements)
Portability: Receive your data in a structured, machine-readable format
Opt-Out: Unsubscribe from marketing communications at any time
Withdraw Consent: Withdraw previously given consent for data processing
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected]. We will promptly delete such information.
International Data Transfers
Jyothish AI is operated from India. If you access our services from outside India, please be aware that your data may be transferred to, stored, and processed in India where our servers are located. By using our services, you consent to such transfer. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Posting the new Privacy Policy on this page
Updating the "Last Updated" date
Sending an email notification for significant changes
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: