Shipping & Delivery Policy

Last Updated: December 9, 2024

Introduction

Welcome to Jyothish AI's Shipping and Delivery Policy. This policy describes how we deliver our products and services to you.

Important Note: Jyothish AI is a 100% digital service platform. We do not sell or ship any physical products. All our services and products are delivered electronically via our website and email.

Digital Products & Services

Jyothish AI exclusively provides digital astrological services. Our products include:

Birth Chart Services

  • • Rasi (D1) Chart
  • • All 16 Varga Charts (D1-D60)
  • • Vimshottari Dasha calculations
  • • Planetary positions and degrees
  • • Nakshatra analysis

Premium Reports

  • • Career & Finance Report
  • • Marriage & Relationship Report
  • • Health Analysis Report
  • • Education & Learning Report
  • • Comprehensive Life Report

AI Predictions

  • • Personalized life predictions
  • • Career guidance
  • • Relationship insights
  • • Health advisories
  • • Timing recommendations

Subscription Access

  • • Unlimited chart generation
  • • Transit analysis
  • • Yoga identification
  • • Premium predictions
  • • Priority support

How We Deliver

All our products and services are delivered through the following digital channels:

1. Website Dashboard

All charts, predictions, and reports are instantly available in your account dashboard at jyothishai.com. Simply log in to access all your purchased content.

2. Email Notifications

Upon completion of your purchase or report generation, you will receive an email notification at your registered email address with a direct link to access your content.

3. Downloadable PDF Reports

Premium reports are available for download in PDF format directly from your account. You can download and save these files for offline access.

Delivery Timeframes

Our digital products are delivered according to the following timelines:

Product/ServiceDelivery TimeAccess Method
Birth Chart GenerationInstant (under 1 minute)Dashboard
AI PredictionsInstant (under 1 minute)Dashboard
Varga Chart CalculationsInstant (under 1 minute)Dashboard
Standard Reports1-5 minutesDashboard + Email
Comprehensive Reports5-15 minutesDashboard + Email
Subscription ActivationInstantDashboard + Email
Compatibility Reports5-10 minutesDashboard + Email

Note: During high-traffic periods, report generation may take slightly longer. If your report is not delivered within 30 minutes, please contact our support team.

Geographic Availability

Since all our products are digital, Jyothish AI services are available worldwide to anyone with:

  • An internet connection
  • A web browser (Chrome, Firefox, Safari, Edge recommended)
  • A valid email address for account registration
  • A payment method accepted on our platform (PayPal, Credit/Debit Cards, UPI for Indian users)

No Physical Shipping

As a purely digital platform, we do not:

  • Ship any physical products
  • Require a physical address for delivery
  • Charge any shipping or handling fees
  • Have shipping restrictions based on location

Delivery Confirmation

We provide confirmation of delivery through multiple channels:

  1. On-Screen Confirmation: A success message is displayed immediately after your purchase is completed
  2. Email Confirmation: You receive an email confirming your purchase and providing access instructions
  3. Dashboard Notification: The product appears in your account dashboard instantly
  4. Transaction History: All purchases are recorded in your account's transaction history

Delivery Issues & Troubleshooting

If You Don't Receive Your Product

Please follow these steps:

  1. Check your email spam/junk folder for our confirmation email
  2. Log in to your Jyothish AI account and check the dashboard
  3. Verify that your payment was successfully processed
  4. Clear your browser cache and refresh the page
  5. Try accessing from a different browser or device

Common Issues & Solutions

Report not appearing in dashboard

Wait 5-10 minutes and refresh the page. For complex reports, generation may take up to 15 minutes.

PDF download not working

Ensure your browser allows pop-ups and downloads from our website. Try right-clicking and selecting "Save Link As".

Payment successful but no access

Contact us immediately at [email protected] with your transaction ID. We will resolve this within 24 hours.

System Requirements

To access our digital products, you need:

Minimum Requirements

  • • Internet connection (1 Mbps or higher)
  • • Modern web browser (updated version)
  • • JavaScript enabled
  • • PDF reader for report downloads

Recommended Browsers

  • • Google Chrome (latest)
  • • Mozilla Firefox (latest)
  • • Apple Safari (latest)
  • • Microsoft Edge (latest)

Contact Us

If you experience any issues with delivery or accessing your products, please contact us:

Jyothish AI Support

Email: [email protected]

Website: https://jyothishai.com

Support Hours: 24/7 (Response within 24-48 hours)

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